Help and Support
E- P.O Box

E- P.O Box

It is a secure and fixed postal address consisting of a code and number given to customers to enable them to receive incoming postal materials, whether internal or external, with an array of delivery options without the need to own a box or key. The customers are only required to subscribe annually to this service.


Service Features :

  • Annual subscription
  • Owning a key or PO box is unnecessary
  • Copious delivery options (branch, Drive thru, parcel station…)
  • Home pick-up service available for a fee
  • Accurate electronic notifications upon arrival of any mailing material including regular and promotional mail
  • Unlimited storage capacity
  • The possibility of acquiring an image of the shipment
  • Free usage of the address by family members for a limited period

To know the difference between P.O. Box and E-P.O. Box Click Here

Channels for obtaining the service :

  • SPL Online
  • branch


Targeted customers :

  • Individuals
  • Government agencies
  • Business sector (companies, institutions)
  • Charities


Payment of fees :

  • UPG unified payment gateway
  • Client portfolio
  • Branch 


Delivery Options :

  • Office delivery (free)
  • Express service (free)
  • Parcel station (free)
  • Home delivery (SAR 30 for each delivery)