Help and Support

Customer Support

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Contact Us Via Twitter

We are pleased to receive your comments and inquiries about our services on our Twitter account

Our customer service center

You may contact us via our toll free number at 19992, from outside KSA +966112898888 for any requests, inquiries and feedback email us

Complaint processing

Complaints will be processed within maximum period of 7 working days from the date of receiving the complaint.
*The customer has the right to submit a complaint to Saudi Post | SPL regarding the provided service, on condition that the date of submitting the complaint does not exceed 30 days from the end date of the agreed period for implementing the service.