Express plus is shipping option that guaranties shipping parcels within 1or 2 days from Riyadh, Jeddah, or Dammam to selective cities in Saudi Arabia. If the shipment is not delivered within SLA, customer can easily apply for compensation of 50% of the service charges through the website.
Price: Express Plus has a fixed price of 120 SAR and ships up to 30 kg.
Service features:
Service channels:
Riyadh
Dammam & Khobar
Jeddah
Compensation: the compensation button will appear automatically in the main tracking page if the shipment is not delivered within SLA, customers can click on compensation request then complete the remaining steps or via customer care
For shipments deposited at our retail network after 4 pm, one extra day should be added to the transit matrix shown in the table in the terms and conditions.