E-Participation
Participating with developmental opinions and suggestions is one of the key pillars for improving services and enhancing engagement with beneficiaries. In this regard, Saudi Post | SPL emphasizes the importance of engaging the public in developing its business and postal and logistics services. It provides specialists, interested parties, and beneficiaries from all segments—including citizens, residents, and visitors with the opportunity to share their views, ideas, and constructive suggestions.
SPL reviews and evaluates submissions and considers suitable suggestions for developing initiatives and improving services. This contributes to enhancing the beneficiary experience and creating added value for the community.
E-Participation Controls:
Click here to view the Digital Government Authority’s E-Participation Controls.
E-participation’s Supervising Group:
The department responsible for beneficiary experience at Saudi Post | SPL oversees e-participation and electronic consultation channels in coordination with the relevant departments. It follows up on contributions, reviews their outcomes, and uses the findings to improve services.
For complaints and Reports, click here.
Consultations
Saudi Post | SPL is committed to enabling individuals, private-sector entities, and government entities to share their views and opinions on proposed projects, initiatives, and services by providing everyone with the opportunity to participate and submit their suggestions before they are approved. This contributes to improving services and meeting beneficiaries’ expectations.
Accordingly, SPL invites everyone to participate and share their views on the consultations and surveys available through the Tafaul Platform.
Creative Ideas and Joint Development:
Saudi Post | SPL is committed to engaging individuals, the private sector, and government entities in developing its postal and logistics services by providing opportunities to share ideas and suggestions and contribute to designing and developing solutions that meet beneficiaries’ needs and enhance their experience.
SPL invites everyone to participate in available co-development opportunities and share their feedback and creative ideas for consideration in service improvements and new initiatives. Available opportunities can be explored through SPL’s digital channels and the Tafaul Platform.
Share Your Idea
Saudi Post | SPL welcomes your creative ideas and suggestions, to help develop our services and improve the beneficiary experience.
Welcome to the Open Data portal of Saudi Post | SPL, where we champion the transparent and free exchange of data to drive innovation, empower entrepreneurship, and benefit all stakeholders. At Saudi Post | SPL, we are committed to supporting the ecosystem of researchers, entrepreneurs, and beneficiaries by providing access to a wealth of postal and logistical data.
Our open data initiative provides researchers with access to comprehensive datasets, researchers can conduct in-depth analyses to understand patterns, predict trends, and contribute valuable insights to the field.
For entrepreneurs, the availability of open data from Saudi Post | SPL is a gateway to innovation. Startups and other businesses can leverage our datasets to develop new products and services that address real-world needs.
Our commitment extends beyond commercial and academic circles to include all beneficiaries of our services. By making our data openly available, we ensure that individuals, public, and private can have the information they need to make better-informed choices about their postal and logistical needs.
For More Information Click Here
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24/7
Response timeImmediate
You may contact us via our toll free number at 19992, from outside KSA +966112898888
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Immediate
24/7
Response time7 working Days at most