Introduction
At Saudi Post | SPL, we are committed to protecting your personal data and take the utmost care to ensure the privacy of your information when you visit our website or use our electronic platforms and services. This notice aligns with the Personal Data Protection Law and related national data protection regulations and aims to clarify how your personal data is collected, processed, stored, and your rights in relation to it.
Personal Data
Any data, regardless of its source or form, that may lead to identifying an individual specifically, or that may directly or indirectly make it possible to identify an individual, including name, personal identification number, addresses, contact numbers, license numbers, records, personal assets, bank and credit card numbers, photos and videos of an individual, and any other data of personal nature.
Do We Collect Your Data?
When you use our website or use our electronic platforms and services, we may collect your personal data with your consent, such as when you log in or subscribe to our services. This data is collected to meet service delivery requirements and enhance customer experience.
Browsing
When you visit our website, we automatically collect certain data such as your IP address, browser type, and the time and date of your visit, in order to improve our services.
Processing of Personal Data
We use your personal data solely for the purposes outlined in this privacy policy, such as service improvement, communication, and compliance with legal requirements.
None of your personal data will be used for marketing or promotional purposes, nor shared with third parties, without your consent or a legal justification.
Your Rights
- Right to Information – You have the right to be informed of the legal basis or purpose for collecting your personal data, how it is used, and to ensure that it is not processed for purposes other than those for which it was collected, in accordance with applicable laws.
- Right to Access Your Personal Data – You have the right to request access to your personal data stored with us and obtain a clear and free copy of it, in accordance with applicable laws.
- Right to Correct Your Data – You may request the correction or updating of your personal data if it is inaccurate, incomplete, or outdated, to ensure its accuracy and completeness.
- Right to Withdraw Consent – You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the legality of the processing conducted based on your consent prior to its withdrawal.
- Right to Data Destruction – You have the right to request the destruction of your personal data when it is no longer needed, in accordance with Article 18 of the Personal Data Protection Law. However, we may retain data if it is anonymized or if there is a legal or judicial justification that requires retaining it for a specified period.
- Right to Inquiries or Complaints – If you have any inquiries or complaints regarding how your personal data is processed, you can contact us and we will address them promptly.
Data Protection and Disclosure
At SPL, we use the latest technologies to protect your personal data from unauthorized access or any breaches. We take all necessary security measures to ensure the confidentiality of your data.
Amendments to the Privacy Notice
At SPL, we reserve the right to amend this notice in accordance with legal, regulatory, and operational updates. Any changes will be posted on this page.
Contact Information
For any inquiries, comments, or complaints regarding this Privacy Notice or the handling of personal data, you can contact us through the unified number: 19992 or via email at: privacy@splonline.com.sa
By this notice, SPL guarantees the protection of your privacy and personal data in accordance with the highest standards of security and transparency.
The last update to this Privacy Notice was made on 09 October 2024