Introduction
At Saudi Post | SPL, we are committed to protecting your personal data and take the utmost care to ensure the privacy of your information when you visit our website or use our electronic platforms and services. This notice aligns with the Personal Data Protection Law and related national data protection regulations and aims to clarify how your personal data is collected, processed, stored, and your rights in relation to it.
Personal Data
Personal data refers to any information – regardless of its source or form – that can identify an individual specifically or can directly or indirectly lead to the identification of an individual. This includes, but is not limited to, name, personal identification number, addresses, contact numbers, license numbers, records, personal assets, bank and credit card numbers, photos and videos, and any other data of a personal nature.
Do We Collect Your Data?
When you use our website or any of our services, we may collect your personal data after obtaining your consent, such as when you log in or subscribe to our services. This data is collected to meet the requirements for delivering services and to enhance customer experience.
Browsing
Certain data is collected mandatorily to deliver the required services, in accordance with the regulations outlined in the Privacy Policy on the website. When you visit our website, we collect certain data, such as your IP address, browser type, and the time and date of your visit, in order to improve our services.
Potential Effects and Risks of Not Providing Personal Data
Failure to provide the necessary personal data may result in the inability to deliver the requested services or delays in their execution, which could impact the quality of the service and the customer experience.
Processing of Personal Data
We use your personal data solely for the purposes outlined in this privacy policy, such as service improvement, communication, and compliance with legal requirements.
None of your personal data will be used for marketing or promotional purposes, nor shared with third parties, without your consent or a legal justification.
Your Rights
- Right to Information – You have the right to be informed of the legal basis or purpose for collecting your personal data, how it is used, and to ensure that it is not processed for purposes other than those for which it was collected, in accordance with applicable laws.
- Right to Access Your Personal Data – You have the right to request access to your personal data stored with us and obtain a clear and free copy of it, in accordance with applicable laws.
- Right to Correct Your Data – You may request the correction or updating of your personal data if it is inaccurate, incomplete, or outdated, to ensure its accuracy and completeness.
- Right to Withdraw Consent – You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the legality of the processing conducted based on your consent prior to its withdrawal.
- Right to Data Destruction – You have the right to request the destruction of your personal data when it is no longer needed, in accordance with Article 18 of the Personal Data Protection Law. However, we may retain data if it is anonymized or if there is a legal or judicial justification that requires retaining it for a specified period.
- Right to Inquiries or Complaints – If you have any inquiries or complaints regarding how your personal data is processed, you can contact us and we will address them promptly.
Data Protection and Disclosure
At SPL, we use the latest technologies to protect your personal data from unauthorized access or any breaches. We take all necessary security measures to ensure the confidentiality of your data.
Storage and Disposal of Personal Data
Personal data is stored at SPL using advanced and secure systems supported by modern data protection technologies. The data is kept in reliable locations within the Kingdom, in accordance with the highest security standards and compliance with applicable regulations. Personal data is destroyed when it is no longer needed, in accordance with the internal retention policy, in a secure and irreversible manner, using advanced electronic destruction technologies or effective physical methods, while adhering to regulatory standards to protect the privacy of data subjects and ensure its security.
Amendments to the Privacy Notice
At SPL, we reserve the right to amend this notice in accordance with legal, regulatory, and operational updates. Any changes will be posted on this page.
Contact Information
For any inquiries, comments, or complaints regarding this Privacy Notice or the handling of personal data, you can contact us through the unified number: 19992 or via email at: privacy@splonline.com.sa
By this notice, SPL guarantees the protection of your privacy and personal data in accordance with the highest standards of security and transparency.
The last update to this Privacy Notice was made on 29 December 2024